Viewing entries tagged
Client Teams

Lessons learned from "Not your father's client team"

What happens when you establish and sustain a law firm client team process that breaks all the rules and puts the inmates in charge of the asylum? You learn that the inmates should have been in charge all along.

Coda to "Who is your client?"

How to create relationships with business management without alienating inhouse counsel? Earn them by contributing relevant thinking.

“Not your father’s client team

Client teams should be self-directed to align with all three human needs: Autonomy, Mastery, Part of something bigger than oneself.